

And the “full” desktop is crippled: It’s not possible, for example, to install desktop software - like a different browser or software you might need for a 4G dongle - even in the “desktop” mode. For whatever reason, the OS seems slow and unresponsive.

The interface doesn’t impress, complicating appreciation for the hardware itself. This version of Windows 8 dramatically changes the user experience by co-mingling a traditional Windows desktop with a separate universe dominated by “live” tiles that allow access to information and apps. Much of what isn’t right is due to the operating system on the device. The promise of the Surface, and hybrids in general, is that they can credibly replace both a laptop and a tablet.

But beauty can’t conceal the blemishes beneath. Is a gorgeous device that under different circumstances might have been a gloriously unexpected mutation in the evolution of hardware.
